Customer Service Associate
As a Customer Service Associate at Amazon, you’ll be the first point-of-contact for our customers. You’ll answer their requests through phone, chat and/or email — this includes everything from order and product questions to payment matters and website guidance. And don’t worry, you won’t be asked to read from a script or learn dialogue by heart — we’ll provide you with the training you need to problem solve for our customers.
Some of your duties & responsibilities may include:
- Support customers, drivers, shippers, and Delivery Partners
- Resolve technical tasks relating to our website
- Gather intelligence to prevent any potential issues
- Prevent and solve ongoing customer issues
Why you'll love this job
- Stay Busy
- Schedule Options
- Career Development
- Learn New Skills
- Free On-The-Job Training
- Great Team Environment
- Anytime Pay
- Competitive Pay
Why you'll love Amazon
Great Benefits
You can get a range of great benefits that support you and eligible family members — including domestic partners and children. These comprehensive benefits can include healthcare coverage, paid time off, ways to save for the future, and other resources to improve health and well-being.
Work-Life Balance
When you work at Amazon, your commitment to your work and doing your best is only matched by our commitment to remembering what’s best for you. We recognize everyone is unique and differs in their way of life. Whether you’re starting your career, moving over from another one, or returning to work, we know work is an important and necessary part of your life. But we also know that what matters most is your time away, on your own, with family, and with friends. Amazon provides many paths in which you can find a way to get the most out of your life.
Career Advancement
Step into your new career path: Get access to new skills training, tuition support, a variety of certifications, and much more, so that you can build your future at Amazon – or somewhere else.
Our Culture
There’s a reason Amazon has been ranked among the best workplaces in the world. It’s a commitment to our employees, our customers, our communities, the environment, and the world. Everyday we strive to be Earth’s Best (and Safest) Employer. What does that mean for you, someone considering not just a job, but a career at Amazon? We hope it is everything you’re expecting – and more. Learn more about our culture.