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Customer Service Expert
Direct Interactions provides 100% remote contact center solutions, employing a distributed, home-based workforce across the US. Since 2007, the company has been dedicated to delivering exceptional customer service through flexible scheduling and a quality-first approach.
Responsibilities:
- Handle inbound/outbound calls, chat, and email interactions.
- Provide efficient, accurate, and empathetic customer service.
- Demonstrate problem-solving skills and build positive rapports with customers.
- Maintain high-level communication standards to meet client needs.
Requirements:
- Strong communication and interpersonal skills.
- Ability to solve problems and manage multiple tasks.
- Reliable internet connection and a quiet workspace.
- Previous customer service experience preferred.
Benefits:
- Flexible scheduling.
- Work from home.
- Supportive team environment.
How to Apply: Interested candidates can apply through the Direct Interactions career portal.