Customer Service Expert

Direct Interactions provides 100% remote contact center solutions, employing a distributed, home-based workforce across the US. Since 2007, the company has been dedicated to delivering exceptional customer service through flexible scheduling and a quality-first approach.

Responsibilities:

• Handle inbound/outbound calls, chat, and email interactions.
• Provide efficient, accurate, and empathetic customer service.
• Demonstrate problem-solving skills and build positive rapports with customers.
• Maintain high-level communication standards to meet client needs.

Requirements:

• Strong communication and interpersonal skills.
• Ability to solve problems and manage multiple tasks.
• Reliable internet connection and a quiet workspace.
• Previous customer service experience preferred.

Benefits:

• Flexible scheduling.
• Work from home.
• Supportive team environment.

How to Apply: Interested candidates can apply through the Direct Interactions career portal.