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Claims Team Lead

The Claims Team Lead at Sedgwick is responsible for supervising and guiding a team of claims examiners to ensure the accurate and timely processing of insurance claims. This role involves providing leadership, training, and support to team members, while also handling complex claims and ensuring compliance with company policies and regulatory requirements.

Key Responsibilities May Include:

  • Lead and manage a team of claims examiners.
  • Oversee the claims handling process to ensure efficiency and accuracy.
  • Provide training and mentorship to team members.
  • Handle escalated and complex claims.
  • Ensure compliance with company policies and regulatory standards.
  • Monitor team performance and implement improvement strategies.
  • Collaborate with other departments to optimize claims processes.

Qualifications May Include:

  • Bachelor's degree or equivalent work experience.
  • Extensive experience in claims examination or a related field.
  • Proven leadership and team management skills.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in claims management software and other relevant technology is desired.

You can expect to:

  • Build a fulfilling career by leading a team that helps take care of people.
  • Join an industry-leading, global organization known for its excellence and caring counts philosophy.
  • Find career development opportunities and other support needed to achieve your goals.
  • Be part of a team that celebrates and rewards career achievements.
  • Access comprehensive benefits that support your total well-being.